How and when you pay for an order from GO EBIKE SOLUTIONS.
| At a glance | |
|---|---|
| Currency | Canadian dollars (CAD) |
| When you pay | In full, at checkout |
| Where it’s processed | Securely, through the payment methods enabled at checkout |
| Shipping | Flat $180 CAD, added at checkout |
How payment works
Payment is collected in full at the time you place your order, using whichever payment methods are shown and enabled at checkout. All prices on this site are in Canadian dollars (CAD) and exclude shipping unless stated otherwise; the $180 flat shipping rate and any applicable tax are added at checkout before you confirm payment.
We don’t see or store your full card number — that’s handled by our payment processor, not by us directly.
Order confirmation
Once payment is successful, you’ll receive an order confirmation by email with your order number and a summary of what you bought. Keep this for your records — it’s what we’ll ask for if you need to start a return, a warranty claim, or ask about your order.
Pricing errors
If a product is listed at an incorrect price due to a typo or system error, we’ll contact you before processing the order. You can choose to continue at the correct price or cancel for a full refund.
Refunds
Approved refunds go back to your original payment method, usually within 10 business days of us receiving a returned item — see our Returns & refunds page for the full process. Card refunds can take a further 3–5 business days to appear on your statement, which is your bank’s timing, not ours.
Related policies
Questions
Call or text 236-599-8333, or email info@goebikesolution.ca.